Informations sur votre appareil et sur votre connexion Internet, y compris votre adresseIP, Navigation et recherche lors de lutilisation des sites Web et applications Yahoo. Olaplex is a company that sells a variety of hair products. Be sure to let me know! Continue with Recommended Cookies, You are here Home - Hair Loss - Reviews - Olaplex Hair Loss. Olaplex denied the customers' allegations. It also . But the lawsuit says Olaplex uses harmful chemicals that left the women's hair and scalps in a worse condition. It demanded more than $75,000 in damages for all and to stop false advertising. Olaplex has a history of digging in and fighting legal battles. Olaplex previously told Insider regarding this suit, "We do not comment on going litigation." Rachel Bentley, co-counsel on the lawsuit, said the monetary damages are "for the injuries our clients sustained. In addition, Olaplexs marketing which includes the use of celebrity photos is misleading given that many of these celebrities do not regularly use the Products, much less sponsor or endorse them in any way, the filing claims. A lack of regulation enables brands to engage in dubious greenwashing practices and leads to a lack of consumer protection by federal agencies like the FDA. In their products, Olaplex has their patented Bond Building Technology. According to the lawsuit, each variety of Olaplex products contains known skin irritants and sensitizers, which can cause allergic contact dermatitis and, consequently, extreme diffuse hair loss. In more serious cases, exposure to the allergens in Olaplex items can trigger an auto-immune response, such as alopecia areata, the suit adds. I believe in the safety and efficacy of our products. Cause #2: Using the product incorrectly. Olaplex is supposed to repair damaged hair, but the lawsuit says it does the opposite. The plaintiffs are collectively seeking $75,000 (62,200) in damages. Additionally, the CEO has seemingly doubled down with her own personal statements regarding the safe use of Olaplex, says Sparks. She said she had used Olaplex products for two years when, in mid-2020, her hair began feeling dry and breaking in half. HairLossGeeks.com may earn commissions through other products listed on the site - always do your own due diligence before making a purchase. Olaplex works on the inside of the hair to strengthen the bonds between the hair's molecules. One person wrote on Trustpilot: 'I've been using Olaplex shampoo and conditioner for about 6 months now and love it. Some people note other things like their hair feeling like straw, their scalp constantly itching, severe allergic reactions, painful blisters on their scalp, and other things. Alleging that the brand's products - especially the No 0 to No 9 range - have caused hair loss , breakage, bald spots, and irritation to the scalp, the plaintiffs are seeing more than $75,000 in . ', The CEO added:'Our products are designed to relink broken hair bonds, not cause hair damage.'. Contact Sindhu Sundar at ssundar@insider.com or on the encrypted messaging app Signal at (984)-377-3887. She said she also experienced redness and swelling around her face and hairline. JuE Wong, chief executive officer of Olaplex, took to Olaplex's social media channels in a just over two-minute video to state that the suit, filed . They allege the products caused hair loss, breakage, brittle . The #olaplex hashtag, one of dozens of social media hashtags devoted to the brand, is linked to TikTok videos with more than 1.5 billion views, and used on more than 14.3 million Instagram posts. VideoAt the crash site of 'no hope' - BBC reporter in Greece, Havana Syndrome unlikely to have hostile cause - US, How 10% of Nigerian registered voters delivered victory, Sake brewers toast big rise in global sales, The Indian-American CEO who wants to be US president, Blackpink lead top stars back on the road in Asia, Exploring the rigging claims in Nigeria's elections, 'Wales is in England' gaffe sparks TikToker's trip. Collectively, the plaintiffs are seeking more than $75,000 in damages. Genute said she suspected Olaplex caused the damage because a February blood test showed she had no vitamin deficiencies or other health problems, she had not started any new medication, and her hair began returning to normal "right away" after she switched to a drugstore conditioner. The case has not ended as of this article, but they seek $10 million in punitive damages. The company also stated it has gone above and beyond industry beauty standards by publicly releasing test results from "independent third-party laboratories" on its website. hide caption. Olaplex was not immediately available for comment. That said, Hairprin is a viable option if you HairLossGeeks.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. The EU has famously banned or limited more than 1,600 chemicals from personal care products, but if you ask cosmetic chemists, theyll tell you that ingredients alone cant tell you everything you need to know about the safety of a product. The suit filed by about 30 customers focuses on several ingredients that they claim may have caused the hair problems, including the preservative sodium benzoate. While some consumer complaints may seem frivolous, they have the potential to change how products are made and labeled to ensure the highest level of consumer safety and protection. Olaplex did not comment specifically on the Canadian lawsuit or refunds. Do you work at Olaplex or have information to share? The Olaplex products mentioned in the lawsuit include Olaplex No. In many salons around the world it is offered - at an additional price - as a treatment for those getting their hair coloured. Months later, as her hair continued to improve, Genute contacted Olaplex saying she thought its products damaged her hair. "As a matter of good customer service and in view of the false information circulating on social media arising out of the events in the European Union, Olaplex voluntarily chose to reimburse consumers who contacted them with lilial-related concerns after March 1, 2022," the filing said. It's difficult to know just how many refunds Olaplex has issued. ", She told "GMA," "We are seeking punitive damages to deter Olaplex from engaging in any further wrongful conduct.". Olaplex products do not cause hair loss or hair breakage, a representative from Olaplex tells BeautyMatter. Wong shared the Instagram to her personal LinkedIn, adding the caption Olaplex fires back with facts and science. The post received hundreds of likes and a barrage of comments applauding Wong for her straightforward response. However, the lawsuit against Olaplex Holdings alleges the . If this case goes to trial, the plaintiffs will be forced to present proof of claims, which may or may not convince the jury that Olaplex was the reason they suffered hair loss, notwithstanding other lifestyle factors. There are 3.3 ounces in the $28 at-home Olaplex 3 bottle. Consumers have the right to question, but I am not sure if these [28] women have photos to prove they have hair loss or merely found an opportunity to get compensation, says King. Olaplex has strongly denied the allegations, insisting its range does "not cause hair loss or hair breakage". Olaplex customers report hair breakage and loss. Be sure to scroll down to see which Olaplex products are mentioned in the lawsuit. "I'm not touching them again," she said of Olaplex products. It is difficult because they are trying to do active damage control (no pun intended) with consumers by promising these products are safe and will not cause hair loss, but each action they are taking could be used against them in litigation.. In a Facebook group with 3,100 members devoted to discussing Olaplex and hair loss or damage, several others have said they received or requested refunds from the company. In 2019, Olaplex won a second judgment against beauty giant LOral after Olaplex accused the beauty giant of stealing trade secrets in a meeting in California in 2015, when the companies were conducting a due diligence process. Plaintiffs are seeking attorney's fees, monetary damages and a jury trial. "Independent third-party laboratory test results show that Olaplex products are safe and effective," the company wrote on its website, with links to several studies from industry standard tests. The ingredients and formulation of Olaplex products are not likely to lead to hair loss and damage claimed in the suit. Top Class Actions is a legal site that handles public lawsuits. "We have full confidence and believe in the safety and efficacy of our products," the company continued. In late 2022, Olaplex started going viral on TikTok for all the wrong reasons. 2, Olaplex No. Olaplex is the latest haircare brand to face a lawsuit after allegations that the brand's products caused hair loss for some consumers. Olaplex has not recalled any of its products in the wake of the lawsuit. The complaint against Olaplex is the most recent in a string of lawsuits leveled against haircare brands in the last few years, including Devacurl, It's a 10, and Unilever. ", "If a customer happens to not be satisfied with their purchase, we are always willing to explore a possible refund," the statement continued. However, the lawsuit alleges that Sephora continued selling Olaplex No.3 Hair Repair Perfector that contained lilial even after this. Why? BeautyMatter 2023 9 products, saying they experienced problems including "bald spots," "dry, brittle" hair, and scalp problems like "burning" and "open sores" after using them. Starting with the Olaplex No.3 Hair Perfector, this product has over 6,000 five-star reviews on Amazon alone. Lilial was previously used in small amounts as a fragrance in Olaplexs No. They list on their website current class action lawsuits and settlements to keep people informed. 8 and Olaplex No. New Jersey-based makeup artist Rosie Genute said Olaplex refunded her $80 in October, five months after she posted a video to TikTok describing problems with hair breakage. "[Olaplex's] response to me is pretty concerning because they don't really seem to care," Genute said. Camp Lejeune residents now have the opportunity to claim compensation for harm suffered from contaminated water. This is being done due to Olaplex having a dangerous chemical and failing to inform people of the health risks. Sign up for notifications from Insider! The lawsuit singles out two ingredients in Olaplex products the plaintiffs allege could lead to hair loss and scalp issues: lilial and panthenol. David Williams/Bloomberg via Getty Images On Thursday, Olaplex began a defensive marketing push to fight back against a lawsuit accusing the brand's products of causing hair loss and scalp sensitivity and irritation. Olaplex products are widely available in beauty retail stores and online. Olaplex, the bond-building hair care brand long-praised by influencers, celebrities and hairstylists alike, is being sued by about 30 customers for hair- and scalp-damage claims. When you buy through links on our site, we may earn a commission. Olaplex, facing a new lawsuit over its hair products, said tests show its products are safe. The lawsuit, filed . For example, they have this rule: If you are wondering if a specific product from the line has caused issues for anyone, please refer to our member survey rather than posting!. In 2016, a very similar hair loss lawsuit was filed against Wen Beauty; the company denied allegations but agreed to a $26 million settlement. "Defendants have been dismissive of their customers' hair loss, instead describing hair shedding as normal and unavoidable and attributing the hair loss to a long list of other potential causes," the complaint says. Updated February 16, 2023 at 12:38 PM ET Nearly 30 women are suing hair care brand Olaplex for negligence and false advertising, claiming their products contain allergens and irritants that caused them hair loss and dry, brittle hair. The company is also facing lawsuits. everyone stream Carly Rae Jepsens Dedicated album - jaden . 4 Bond Maintenance Shampoo and No. Olaplex was once only available for use in salons by professionals when it launched in 2014 and quickly became an essential treatment for colorists wanting to maintain the integrity and strength of bleached strands. But despite negative claims about the brand, others have reported a more positive experience using Olaplex products. Bottles of Olaplex hair care products are arranged in Denver, on Dec. 8, 2022. In fact, the No.0 Olaplex product has a very simple ingredient list of water, Bis-Aminopropyl Diglycol Dimaleate, Phenoxyethanol, and Sodium Benzoate. 3, but that isnt very comforting. On September 29, 2022, a Piper Sandler analyst downgraded Olaplex to Neutral from Overweight, stating that her work revealed that "competition and misinformation pose growing risks to the company.". Bottles of Olaplex hair care products are arranged in Denver, on Dec. 8, 2022. The company's filing also noted that it had "proactively" devised a new version of the product that didn't contain lilial, which Olaplex said in a February social media post it had previously used "in small amounts as a fragrance.". Additionally, they hope to get full refunds, including tax, for all those who bought this product. Specifically, this Olaplex product is their Olaplex No.3 Hair Repair Perfector. February 14, 2023 Examined Valid complaints deserve to be investigated to get to the bottom of any potential issues. I have now lost half of my hair with spots that are very thin. We have full confidence and believe in the safety and efficacy of our products.. In science, let the data speak.. Olaplex is a staple at trendy upscale salons, but hair-raising rumors that a now-banned ingredient causes infertility have racked up 30 million views on TikTok. About 30 women are suing the Olaplex hair-care company, claiming its products caused their hair to fall out, bald spots to form, and skin rashes and other conditions to crop up. The company has enjoyed massive success and has been endorsed by celebrities including Kim Kardashian and Drew Barrymore. The latest lawsuit adds to a mountain of claims from customers warning that chunks of hair have fallen out and their scalp has broken out into a painful rash. 2 min read. If you are researching different brands to find the perfect hair growth products for your hair, you may have found the Olaplex brand. After she showered and used them, only ten hairs broke off, which was way less than what she was used to, after only one use. Several people have reported hair loss and serious scalp burns after using TRESemm keratin products with DMDM hydantoin. But the reports of hair damage and requests for refunds come as the company faces two lawsuits and a steep drop in its stock price since going public last year. In some cases, they received refunds after reporting problems with hair breakage and loss to Olaplex. Generally, there can be merit to a products liability case if the plaintiffs can show that Olaplex has misrepresented their product by deeming it safe and making claims it will not cause hair loss, if they have been made aware of issues with the product causing hair loss due to chemicals or poor instruction, for example, and [if] the ingredients can be linked to hair loss directly caused by the chemicals or ingredients of the product, she said. CEO JuE Wong says 2023 is a year to reset the business, Company faces lawsuit alleging its products cause hair loss. Olaplex products are safe and effective, as millions of our customers can happily attest. Consumers, editors, and the general public need to understand [that] when it comes to products, ingredients are just part of the story, says cosmetic chemist Ginger King. 'Olaplex CAN cause your hair to fall out. Anyone experiencing consistent hair breakage should consult their stylist and dermatologist to best understand their unique hair and skin needs. Several people have reported having severe chemical damage to their hair for one reason or another. In many ways, this Olaplex suit feels a bit like . She told Insider that she sent Olaplex her receipt on Sunday after seeing other buyers post about getting refunds in the Facebook group, "Olaplex Hair Loss/Hair Damage?". However, the plaintiffs in this case have an uphill battle ahead of them, as hair loss is a claim thats hard to prove in court. If you want more information on how to start a class action lawsuit, head on over to this page. Olaplex has not recalled any of its products. The Olaplex lawsuit asserted that the company's products caused hair loss, bald spots, scalp rashes, brittle hair, and hair breakage. According to the complaint, multiple Olaplex products contained lilial, a chemical compound that is often used as a perfume in cosmetics until the European Union mandated the ingredient be gone from products by March 2022 due to concerns about its impact on fertility. A group of 28 women have joined together to file a lawsuit against the makers of Olaplex, claiming that the popular hair care products contain dangerous chemicals, which may . One plaintiff claims in the lawsuit the treatments made her hair look "as if it were cut with a weedwhacker.". The consent submitted will only be used for data processing originating from this website. US laws are different and allow it to still be sold in the states for the time being. They just are kind of vouching for themselves rather than sounding concerned.". M ore than two dozen Olaplex users have sued the company over allegations that its luxury haircare products are falsely advertised as safe for those with dry and/or damaged hair. ", "Complaints like the ones referenced in this article are, sadly, a fact of life in our industry, and have been made against other brands in the category for years," Olaplex said. Pour en savoir plus sur notre utilisation de vos informations, veuillez consulter notre Politique relative la vie prive et notre Politique en matire de cookies. The amount of lilial in Olaplexs fragrance before the brand reformulated is also unknown. According to the case, each plaintiff has experienced serious injury as a result of using Olaplex products. Doesn't seem like a lot, but I've used it only seven times and half the bottle remains. Olaplex was sued by a group of customers who alleged that its hair care products contain "dangerous" chemicals that can cause "serious injury.". Save my name, email, and website in this browser for the next time I comment. 9 products. 1st Fl, Ste 2268A Landmeier Rd Elk Grove Village, IL 60007. The brand went public in September 2021 and was valued at more than $15 billion. With Olaplex having a lawsuit against them, there are obviously bad reviews. The beauty industry is no stranger to lawsuitsespecially when it comes to haircare. One, brought by law firm Pomerantz LLP, is seeking to represent clients who invested in Olaplex and lost money as its stock slid. 7, Olaplex No. But JuE Wong, Olaplex's CEO, said in a LinkedIn post on Thursday that Olaplex's products are not to blame for those problems. It adds their hair was left "dry, brittle, frizzy and dull". Winning a court case is only half the battle for Olaplex. To the contrary, many believed their situation would have been worse but for the Products.. ", 24/7 coverage of breaking news and live events. Now, nearly four years later, Olaplex is better equipped to handle lawsuits of this nature in terms of resources and knowledge, and they know what theyre fighting for. Although Defendants have received thousands of complaints and learned of countless others through social media and major media outlets, it has failed and refused to formally recall any of the Products, the suit states. Olaplexs once sparkling reputation has incurred sustained damage over these last few months, with this latest lawsuit being the latest blow. Some have lost hairin some cases more than half and leaving bald spots in others, the suit sayswhile others have been left with hair thats dry, brittle, frizzy and dull.. Keep in mind that one person said it took over a year for their hair to grow back. The consumer lawsuit in Canada highlights its "No. The lawsuit also accused Olaplex of downplaying negative feedback about the products and not being forthright about the volume of complaints related to them. In Payments, Like Geopolitics, India Seeks a Third Way, Nintendo Must Plot an Exit From Switchs Uncharted Territory, Subaru, Nintendo Step Up for LGBTQ Workers in Conservative Japan, Visitors Flock to Macau Again, But Its Gambling Dependence Draws Beijings Ire, Gina Raimondo Becomes China Player in a Job Where Her Predecessor Used to Nap, UK Mothers Say It No Longer Makes Financial Sense to Work, Starbucks Illegally Fired 6 New York Union Activists, Judge Rules, Musk Tamps Down Speculation That Tesla Will Mine Lithium, Musk Sets Path to Renewable Future, Is Mum on New-Car Debuts, Another Blow to City Centers: Retail Stores Move Outward, New York City Isnt Waiting for the White House to Enforce Fair Housing, Singapore Crypto Lender Hodlnaut's Founders Propose Selling Business Rather Than Liquidating Firm, Celsius Examiner Report Mentions FTX More Than 150 Times. . Another person said she used a combination of products to help her brittle hair. Once the brand started offering home-care formulas in 2018, it immediately reached cult status and raised $1.55 billion in an initial public offering in September 2021. David Williams/Bloomberg via Getty Images, The FTC went after Fortnite. "We are prepared to vigorously defend our company, our brand, and our products against these baseless accusations," it said in a statement on Instagram. "The hair has split and broken, causing it to look unkept and as if it were cut with a weedwhacker," the suit says. Sign up for ClassAction.orgs free weekly newsletter here. Olaplex customers are suing the popular hair care brand and claiming that the company's products caused them "serious injury" to their hair.. The plaintiffs are seeking unspecified monetary damages and an injunction to stop Olaplex from making false claims about its products. Another lawsuit, in Canada, claims that Olaplex did not disclose the fertility-related health risks associated with the ingredient "lilial," a fragrance component that the company previously used. Olaplex says that they started using it before it was removed from hair care products around the globe due to its side effects. It is the final formulation that determines efficacy and performance. 3, Olaplex No. Companies frequently offer refunds to customers who have complaints about products. Additionally, the products contain panthenol, a form of vitamin B5 that can cause an allergic reaction, which resulted in cases of contact dermatitis for some women, and sodium benzoate and ascorbic acid, which together form benzene, a carcinogen, the lawsuit alleges. This doesnt rule out, however, the possibility of a class action being filed over Olaplex products in the future to compensate those who purchased the products and may have been misled by the defendants claims. 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( 62,200 ) in damages for all the wrong reasons fees, damages!: ' I 've been using Olaplex products are mentioned in the lawsuit include No. Frequently offer refunds to customers who have complaints about products years when, in mid-2020 her. To me is pretty olaplex lawsuit hair loss because they do n't really seem to care ''. Their unique hair and skin needs to its side effects the $ 28 at-home Olaplex 3.... With her own personal statements regarding the safe use of Olaplex, a! When, in mid-2020, her hair began feeling dry and breaking in half We may earn a commission patented! Bonds, not cause hair loss - reviews - Olaplex hair care products around the world it offered. Was valued at more than $ 75,000 ( 62,200 ) in damages for all who. 'Our products are widely available in beauty retail stores and online @ insider.com or on site. Added: 'Our products are widely available in beauty retail stores and online also. 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